This was a last minute booking as family was coming into town. Generally, I like dealing w/Vacasa because their check in/check out process is usually super smooth and easy and their units are well-kept, but I'm honestly surprised they manage a unit like this. Where do I start?
I'm leaving two stars - one for the ocean view and the other for the amazing pool area. Those two features were beyond expectation. Other than that, it was a complete disappointment. Upon arrival, the front door should've been a stark warning of what's to come w/unreal levels of wear and tear. Going inside, the place was entirely run down. The walls were heavily beaten up and dented. The furniture was super broken down, dingy, dirty, and outdated, and the decor was like an old folks home auction or bazaar.
As we shuffled in and began unpacking things, we realized there wasn't a single rug in the entire place. Not one. AND about an hour into unpacking, we notice our bare feet were now black and filthy, so the floor wasn't super clean when we arrived. We put down bath towels at the doors and wore socks and shoes the rest of the stay. We also noticed there was a huge spill that sprayed all over the outside of the white dishwasher that wasn't wiped up, and the sofa was sandy before any of us had ever made a trip outside.
Showering was also interesting. Drainage wasn't great, and the master shower also had a liner that needed a few more magnets because it would fly in and stick to you as you showered.
The kitchen was stocked with pots and pans and dishes, but be aware if you're planning on cooking inhouse that there are no spices, sugar, nothing. We had to buy salt and pepper.
And finally the cell service and WIFI was terrible. We have Verizon and were dropping calls and experiencing texts that wouldn't send the entire stay. And to add insult to financial injury, our parking passes were not in the condo as promised. Everyone was nice to deal with, of course, but I spent 40 mins on the phone working to get this rectified because the parking at this complex was described as extremely strict. I felt I couldn't relax until the parking situation was taken care of.
Needless to say, we were extremely disappointed for the money paid. I've been very happy w/Vacasa in the past, but I'll be more than a little weary in the future. Unless this place gets a complete overhaul, I would save myself the headache and pass on it if I were you.