ベラシレナ505ユニークな2 BRオーシャンビューコンド

Hi Alma, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Hello Anthony, I hope you are doing well. Thank you for choosing to stay with us and for taking a moment of your valuable time to answer our survey. We realize how important your feedback is to our continued improvement and success. I did notice that your rating was 3 star. I am interested in hearing your comments so that we can improve and make your next vacation even better, we are taking your comments into account we value your feedback and will look to improve in any way we can, I apologize about the issues you had. All the towers were built around the same time period. I am sorry to hear about the situation you encountered with the elevator, the resort facilities are the responsibility of the HOA and we will make sure to reach out to them with your comments. About the issues you mentioned in the room, we provide you with our direct lines here at the office in case of any inconveniences or comments, along with an emergency line as well. We always have maintenance available should you reach out to us. We will look into the issues in the unit that you brought up. Thank you again for your response to our survey we hope to see you again and that you give us another opportunity to stay with us. Please feel free to contact me in case you would like me to assist you with any future needs; I will be more than glad to help you. Best Regards,

Dear Edmund I hope you are doing well. Thank you very much for taking the time to complete this review, we are open to any suggestions that help us improve our service to you and our guests. Please receive my apologies for the inconvenient with the sofa bed and the noise I have contacted the owner and we are coordinating to improve the condo with pillows, and beach towels, all of your suggestions will be taken into consideration to do a better service I appreciate your opinion, your comments are very useful to take the necessary actions and improve our service in your future visits On behalf of the management, and all Casago staff, we are at your service to solve any problem so that your next visit will be more pleasant. Again I apologize for the inconveniences during your stay, I hope that you enjoyed your vacations with us despite these inconveniences, and I also hope that you can give us another opportunity to reach and exceed your expectations, Thank you very much and I look forward to your comments Best regards Gabriel Martinez Bellasirenamanager@casago.com Gabriel Martinez. 602 888 9109 Manager | Bella Sirena, Casa Blanca and Esmeralda

Hello Michelle, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Hi George, Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team

Hi Sandy! Thank you for your great remarks on your stay. It is our pleasure to have your stay with us. On your next visit, we'd be delighted to see you! Best Regards, Casago Team