We’ve been staying at Latitude 29 for years. This stay was different. We walked into a dirty condo. Washable covers on the dining room chairs, and couches were badly stained. So much so that we put clean blankets over their couch and chairs to sit on. Black mold in both bathrooms in the grout on the tile. I emailed Vacasa twice and included photos. No call or email back so two days later I called customer service. She offered to send out cleaning crew, but this wasn’t a cleaning crew fix. This was two massive sectionals with removable covers that needed washed or steam cleaned. The mold needed treated and scrubbed. There was also a large pile of someone else’s beach gear thrown in a pile in front of our room that never left the entire time we were there. It’s not kept up the same that it used to be when the original people cared for the property. The cleaning crew is doing the very least to get the condo ready. I paid an abundant amount for a cleaning fee, and it wasn’t to our satisfaction. I was never contacted back or checked in on once after I reported my dissatisfaction. Vacasa you are missing the mark with customer service. Only automated emails like this one to see how our stay was? If I was the owner of this property I would be very unhappy. It is not being cared for properly.
Amy J.
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8/10 (良い)
Brenda M.
2022 年 10 月 5 日
Nice Condo.
Condo is very nice. Nice furnishings and the mattress was wonderful.
Brenda M.
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8/10 (良い)
Stacie E.
2022 年 7 月 26 日
Let 29 #15
Location is everything, love having a full kitchen and 2 bathrooms. Vacasa was super responsive when issues came up. Unit itself could use a new refrigerator and a few other updates but overall an enjoyable stay.
Stacie E.
4/10 (不満)
Mindy R.
2022 年 5 月 27 日
良かった点 : チェックイン、掲載情報の正確さ
気になった点 : 清潔度、コミュニケーション、ロケーション
Not the best
This property needs a good cleaning. We have stayed at latitude before but this property was not great. Yes the beaches are beautiful and I love being able to walk out directly on the water.
The rug in the bedroom was filthy not just sand but really gross and dirty. The couch was the same grimy. Only one eye on the stove worked. The curtains in the living room would not completely close leaving a huge gap at the top.
It’s a pain to get in touch with anyone bc iit goes thru Vacasa but that is not a local company or easy to get in touch with. Make sure you get a local contact number otherwise it may be hours and hours before you hear back. Such was the case with us not receiving a parking pass.
I don’t like not being able to lock the sliding glass door when going to the beach - while yes convenient but for safety reasons we need to have a locking system.
Mindy R.
2022 年 5 月に 6 泊滞在
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8/10 (良い)
Melissa N.
2022 年 5 月 21 日
Love Latitude 29
We loved the pool and grounds. So close to the ocean it was awesome. We enjoyed our stay, but the unit could use some extra cleaning.
Melissa N.
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10/10 (非常に良い)
Melissa O.
2021 年 9 月 27 日
Great location for family of 4!
We really enjoyed this condo. I was a little nervous about noise or privacy with it being right next to the pool, but the complex was very quiet in September. The location was so convenient with kids. My girls loved the bunk beds with their own TV’s. Would definitely rent this one again! Thank you!
Melissa O.
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8/10 (良い)
Kenneth B.
2021 年 8 月 16 日
Great Room, not quite 5 stars
The set up (i.e. furniture, kitchen, beds, layout) is the best I’ve been in at Latitude 29. I’ve been going since 1987, and it’s nice to see updates. Now that the office is permanently closed the room was not up to par with essentials. Oven mitts missing (wife burned herself, so we had to buy). Also missing garbage bags, not enough dishwasher soap, paper towels, toilet paper. Not a blanket/quilt to be found. Another item we had to purchase. Not enough plates, glassware and no coffee maker. There was a keurig, but not everyone likes that. Washer/dryer in room was great bonus but please, better equip your kitchen and bedding. Other than that we had an awesome time as always!
Kenneth B.
10/10 (非常に良い)
Jennifer G.
2021 年 7 月 31 日
良かった点 : チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Overall a great stay. need to be cleaned better.
Overall a great stay. So think the following need to be cleaned better. Master shower had mildew in it. Washer had mildew on the seal. The cable box in the bedroom didn’t work so couldn’t watch it. Enjoyed the DVR in the living room. There was no tub drain but maintenance brought one thankfully. Plenty of towels. Rug is master is very stained. Would replace soon. Several recessed light bulbs were out. Would stay there again.