My husband and I were meeting our daughter and 2 year old granddaughter at the property for her first trip to Disney. They arrived late at night, the night before us. The check-in instructions we were given only had the gate code to enter the condo complex...no door code or key. We made several calls, emails and texts for assistance in getting into the unit. The property manager did not answer and did not return my voicemails or messages. The management company did not answer or return our calls. Finally we had to send our daughter and granddaughter to a hotel for the night instead. They had no car and it was after midnight. We finally got in touch with the management company the following day and were given the access codes. In addition to this, there was no information in the unit as to how to access the pools and water park. You needed information (access code for the pool) and procedures for the water park, but we had to reach out for this information as it was not anywhere in the unit.
That said, the location to Disney, the unit, the water park and the area were all great!
The management company is letting a great property slip due to lack of attention to details.
Kathy H.
2024 年 4 月に 5 泊滞在
10/10 (非常に良い)
Manuel M.
2023 年 9 月 14 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Great Place to Stay!
Everything was ready for our arrival. We had no issues during our stay.
Manuel M.
2023 年 9 月に 3 泊滞在
10/10 (非常に良い)
Jazmine C.
2023 年 7 月 19 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Close to all the parks and so clean!
Loved our stay
Jazmine C.
2023 年 7 月に 3 泊滞在
4/10 (不満)
Aime C.
2023 年 6 月 30 日
良かった点 : ロケーション
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
No longer “Brand New”
Pictures are very deceiving. It was “Brand New” sometime ago, but definitely not anymore. The carpets were filthy, bring slippers!!! Chips all over the walls on the paint, counter top cracked, furniture stained up and dingy, beach towels are so paper thin and dingy they appear to be from 1988. The hot water is NOT hot, warm at best. Showering after a long day at the park was less than relaxing because of that. Last complaint is that there is no window covering at all over the giant sliding glass door. So if you have lights on in the kitchen and living room after dark everyone in the whole complex courtyard can see right inside.
Otherwise location was good.
Aime C.
2023 年 6 月に 9 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 5 月 7 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
All good except the hot water
The unit was perfect for our family and very close to the quiet pool. For some reason the water wouldn’t get hot but got warm enough we were able to make do. It only comes with two rolls of toilet paper so we had to go and buy some. The water smells like sulphur so be sure to bring bottled water. There is an air fryer which made meal cooking much faster and easier. Most of the dishes were dirty when we got there but that was from the last guest I’m assuming. We just washed everything before we used it because they were visibly dirty. Fridge bathrooms and beds were all clean and the bedding smelled of bleach which was nice. Internet and tv worked great and the location was close to everything for us. We even drove into Tampa and it was only an hour away. I would stay here again.
宿泊されたお客様
2023 年 4 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 3 月 12 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Excellent
This was a very clean, modern and quiet property. The only issue we had was the washing machine broke down so we had to take our laundry to the laundromat (which did turn out to be a major inconvenience - but out of the property owner’s control). I would definitely stay here again and recommend it to others!
宿泊されたお客様
2023 年 3 月に 6 泊滞在
8/10 (良い)
Lise C.、Canada
2023 年 3 月 7 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : 掲載情報の正確さ
Beautiful unit but lacks kitchen equipment
Unit was beautifully decorated!
Had a big beautiful kitchen with tons of cabinets but they were almost all empty. Barely had enough kitchen equipment to cook meals.
Patio furniture was made out of wood with no cushions! The most uncomfortable chairs to sit on outside to relax. ☹️
Lise C.
2023 年 2 月に 20 泊滞在
10/10 (非常に良い)
AMINAT S.
2022 年 7 月 8 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Nice, clean and modern property.
Easy to book
AMINAT S.
2022 年 7 月に 4 泊滞在
8/10 (良い)
Tequila W.
2022 年 6 月 6 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Very nice property
I would stay there again
Tequila W.
2022 年 5 月に 9 泊滞在
10/10 (非常に良い)
Deborah W.
2022 年 1 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Awesome, clean, beautiful
We spent two nights here. It was fresh, new, clean, spacious and beautiful. We have stayed at other VRBO properties, but this was by far the nicest one. Highly recommended.
Deborah W.
2022 年 1 月に 2 泊滞在
オーナーについて
オーナー : JOSE COLLADO
DecoNova Vacation Homes is part of our holding DecoNova International Group, established in the State of Florida in 2004, with offices in Orlando, Miami, Ft Myers and Playa del Carmen-Mexico. We specialize in Vacation Homes with investors all around the world. Our Vacation Club Team & Staff is devoted to serve our guest with the highest level of hosting services imaginable. Our purpose is to have our guest experience the best vacation of their lives during their stay with us.