Our larger cabin was given to an existing client - perhaps an honest mistake. The description mentioned a "rustic" cabin and warned about spiders, implying minor quirks. We were shocked by the extreme uncleanliness.
The cabin wasn't just rustic; it was filthy. We covered the couch and beds with our own sheets before use. This isn't rustic charm - it's neglect. We've camped and stayed in genuinely rustic places. Cleanliness isn't at odds with rusticity.
It seemed never properly cleaned. Cobwebs and dust covered furniture and beds. While bugs are expected outside, finding them inside is unacceptable.
Conditions were so disgusting we left after one night, despite booking two. We believe rental interiors should be clean and bug-free.
John owns several properties with regular clients. However, charging high rates requires maintaining basic cleanliness. We're not asking for luxury, just a space where families can sit and eat without fear.
Rustic should mean simple amenities and nature connection, not grime and infestations. This raises concerns about rental standards. Clear communication, regular cleaning, and honest marketing are crucial.
To John and similar owners: Success doesn't justify neglect. New guests expect basic hygiene. Invest in maintenance for sustainable business.
Balance authentic experiences with basic standards. Whether luxury or simple, provide clean, safe spaces. It's the core of hospitality. We hope this feedback prompts improvements for future guests.