キャビン

ローレルエステートの3ベッドルームガトリンバーグシャレー

2BR, sleeps 10, hot tub, pool table.

ローレルエステートの3ベッドルームガトリンバーグシャレーの写真ギャラリー

リビング エリア
外観
ゲーム室
テラス / パティオ
専用キッチン

口コミ

10段階中9.4
最高に素晴らしい
ベッドルーム 2 室バスルーム 3 室以上定員 10 名214.8 ㎡

人気の設備とサービス

  • ホットタブ
  • キッチン
  • 洗濯機
  • 乾燥機
  • ペット可
  • WiFi (無料)

周辺ガイド

地図で表示
Gatlinburg, TN
  • Place, チャペル イン ザ グレン
    ‪徒歩 2 分‬
  • Place, チャペル アット ハネムーン ヒルズ
    ‪徒歩 17 分‬
  • Place, ロッキー・トップ・スポーツ・ワールド
    ‪車で 2 分‬
  • Airport, ノックスヴィル, テネシー (TYS-マックギー タイソン空港)
    ‪車で 73 分‬

客室 & ベッド

ベッドルーム 2 室 (定員 10 名)

ベッドルーム 1

ダブルソファーベッド 1 台

ベッドルーム 2

キングベッド 1 台

ベッドルーム 3

キングベッド 1 台

ベッドルーム 4

シングル二段ベッド 2 台

バスルーム 3 室、ハーフバスルーム (トイレ / 洗面所) 1 室

バスルーム 1

バスルーム 2

バスルーム 3

バスルーム 4

その他のスペース

テラスまたはパティオ
キッチン

この施設について

ローレルエステートの3ベッドルームガトリンバーグシャレー

写真は実際にはユニットのものではありませんが、それを表しています。
Three Times The Funは、リラックスした洗練された人里離れた雰囲気の中で、究極の快適さと贅沢な体験を提供する、他にはない豪華なキャビンです。 Three Times The Funにゲストが足を踏み入れた瞬間から、プロ仕様の装飾と、最近導入された最新機能がすべてインストールされていることに気付くでしょう。 ご家族での食事には、御影石のカウンタートップ、ステンレス製の電化製品、最高級のキッチン設備を備えたグルメキッチンをお楽しみください。
ガスグリルでお気に入りの食事をグリルし、ロッキングチェアでリラックスしたり、キャビン全体の5つの薄型テレビでお気に入りの番組を視聴したりできます。 エレガントな機能、リラックスした雰囲気、最高のロケーションにより、スモーキーマウンテンでの休暇は忘れられない特別な時間になるでしょう。 ガトリンバーグのダウンタウンから数マイルの便利な場所にあります。 スリータイムズザファンでの滞在をお楽しみください。今後何年も家族のお気に入りのバケーションスポットを見つけてください。

日付を指定して料金を検索

設備とサービス

ホットタブ
キッチン
洗濯機
乾燥機
ペットとの宿泊可
WiFi (無料)

類似した宿泊施設

ハウスルール

チェックイン : 16:00 以降
代表者の最低年齢 : 21 歳
チェックアウト : 10:00 より前
default

お子様

子供の利用可 : 0 ~ 17 歳
default

イベント

イベント不可
default

ペット

ペットとの宿泊可
default

喫煙

喫煙不可

重要事項

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
敷地内でのパーティーやグループイベントの開催は固く禁止されています
オーナーによると、施設に一酸化炭素検知器があるとのことです
オーナーによると、施設に煙感知器があるとのことです
この施設には安全設備として、消火器が備わっています

よくあるご質問

ローレルエステートの3ベッドルームガトリンバーグシャレーはペットと宿泊できますか ?

はい、この宿泊施設にはペットを同伴できます。

ローレルエステートの3ベッドルームガトリンバーグシャレーの宿泊料金はどのくらいですか ?

2026 年 4 月 7 日 現在、2026 年 6 月 15 日 に大人 2 名でローレルエステートの3ベッドルームガトリンバーグシャレーに 1 泊した場合の最低料金は ¥27,623 (税およびサービス料別) です。この料金は、今後 30 日間の 1 泊あたりの料金において過去 24 時間に見つかった最低料金に基づいています。料金は変更される場合があります。ご希望の日付を入力して、正確な料金をご確認ください。

ローレルエステートの3ベッドルームガトリンバーグシャレーの駐車料金はいくらですか ?

施設内駐車場をご利用いただけます。

ローレルエステートの3ベッドルームガトリンバーグシャレーのチェックインは何時ですか ?

チェックイン開始は 16:00 です。

ローレルエステートの3ベッドルームガトリンバーグシャレーのチェックアウトは何時ですか ?

チェックアウトは 10:00 です。

ローレルエステートの3ベッドルームガトリンバーグシャレーはどこにありますか ?

山中にあるこのキャビンは、ロッキー・トップ・スポーツ・ワールドから 2.4 km、チャペル アット ハネムーン ヒルズから 3.3 km です。スモーキーズ リプリーズ水族館およびグレート スモーキー山脈国立公園も 10 km 圏内です。

口コミ

9.4

最高に素晴らしい

口コミは新しい順に表示されています。またその内容は審査対象となり、別途記載がない限り検証されています。
詳細はこちら新しいウィンドウで開く
評価 10 - 29 件の口コミ中 24 件が非常に良い
評価 8 - 29 件の口コミ中 2 件が良い
評価 6 - 29 件の口コミ中 2 件が普通
評価 4 - 29 件の口コミ中 0 件が不満
評価 2 - 29 件の口コミ中 1 件が非常に不満

9.6/10

清潔度

9.8/10

チェックイン

9.6/10

コミュニケーション

9.8/10

ロケーション

9.6/10

掲載情報の正確さ

口コミ

宿泊者限定の口コミ

10/10 (非常に良い)

Katelyn C.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Overall a wonderful stay! Clean house and great communication! We will stay here again!

Great stay! Couldn’t ask for a better location, cleanliness and great communication.
2025 年 4 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2025 年 4 月 9 日)
Thank you so much for your wonderful review! We're thrilled to hear that our location, cleanliness, and communication met your expectations. Your kind words truly motivate us to continue providing exceptional experiences. We look forward to welcoming you back for another memorable stay in the future! Safe travels!
宿泊者限定の口コミ

10/10 (非常に良い)

Angelique S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family trip

Very nice cabin would kiva to stay there again
2024 年 7 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 12 日)
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Jamie W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great time

My family all enjoyed staying here and look forward to booking it again soon!
2021 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for taking the time to share your guest experience. Our staff strives hard to make all our guests' vacation experiences a great one. We look forward to welcoming you in the future.
宿泊者限定の口コミ

10/10 (非常に良い)

Jose M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Perfect location, all you need for a family vacation.

We were impressed with the property, space. comfortable rooms and all the amenities that are included helped to a relaxing stay.
2021 年 10 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin Three times the Fun definitely has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest’s vacation experience is a great one. Our goal is to create a home away from home, a true escape to paradise! We hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

John S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Beautiful Home

Beautiful Home, very clean, had an awesome stay!
2020 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
宿泊者限定の口コミ

10/10 (非常に良い)

Todd Y.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Very nice house

Great location. Close to town, but out enough to be quiet
2020 年 12 月に 7 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
宿泊者限定の口コミ

10/10 (非常に良い)

Tara B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Awesome experience

The cabin was extremely nice and clean. We will definitely be staying here again. The staff was super helpful and extremely nice!
2023 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 26 日)
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
宿泊者限定の口コミ

10/10 (非常に良い)

Michael B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Absolutely gorgeous cabin. Great location. Easy access to Gatlinburg and Pigeon Forge

Easy check in and out process. Everything was as described
2020 年 7 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad to hear that you enjoyed your stay with us. Our staff strive very hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
宿泊者限定の口コミ

10/10 (非常に良い)

Candice P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Great Fall Getaway

This property was great! Super easy check in and out. It was clean, well stocked, gorgeous view, quiet area, overall great atmosphere. We will definitely stay here again! Very close to almost anything!
2022 年 10 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are happy to see this was a great getaway for you! Hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Dwight M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Loved it

Had a great time
2021 年 9 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad to hear that you enjoyed your stay with us. Our staff strives hard to make our guests vacation experience the best that it can be. We always love to hear such great positive feedback. We look forward to having you come stay with us again.
宿泊者限定の口コミ

10/10 (非常に良い)

Jenny W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family Trip at an awesome cabin

This cabin was perfect for our needs. The kids were super happy with all the games and the hot tub was very clean and nice. The space is even larger than expected. Everything was super clean, and we felt very comfortable! The beds were very comfy too!
2024 年 3 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 4 月 8 日)
We're thrilled to hear that the cabin exceeded your expectations and was perfect for your needs! It's wonderful to know that the kids enjoyed the games and that you found the hot tub clean and enjoyable. Providing a spacious, clean, and comfortable environment for our guests is always our goal, and we're glad to hear that we succeeded. Thank you for choosing our cabin for your stay, and we hope to welcome you back again in the future!
宿泊者限定の口コミ

10/10 (非常に良い)

Silver L.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Love this place!

We enjoyed staying here. There were 9 total, 4 adults and 5 kids. It is so beautiful inside. The adults loved the hot tub! Beds were super comfy and king sized. The kids enjoyed the game room.
2023 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 9 月 6 日)
Thank you for taking the time to leave a review we are pleased to see you loved the cabin hope to see you again for your next getaway!
宿泊者限定の口コミ

10/10 (非常に良い)

Daniel S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Just what we needed

Everything was exactly as advertised. Super clean, super fun. Such a relaxing atmosphere outside on the hot tub deck. And just a short and easy drive to downtown Gburg. Food city grocery store is super close also, that was nice.
2022 年 3 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for taking the time to leave a review. We are happy to hear the vacation and cabin was just what you needed. Hope to see you again soon.
宿泊者限定の口コミ

10/10 (非常に良い)

DENNIS W.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Exceptional weekend

Excellent. Met or exceeded expectations
2021 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin Three Times the Fun definitely has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest vacation experience is a great one. We hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Mark I.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Nice place.

Enjoyed our stay. The cabin was spacious and well-equipped. There were a few minor issues that I hope can get fixed. The foosball table had broken players and was assembled incorrectly.
2024 年 7 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 7 月 16 日)
It's fantastic to hear that you enjoyed your stay overall! Thank you for sharing your feedback about the foosball table. I'll make sure to pass this along so that the issue can be addressed. If there's anything else you'd like to mention or if you have any other feedback, feel free to let me know.
宿泊者限定の口コミ

10/10 (非常に良い)

Cindy M.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Even better than described!

Moonshine Manor was amazing! We chose it because of the convenience to downtown Gatlinburg and Dollywood, but also couldn't have been happier with the house itself. The layout worked well for our family (parents + two teenagers), and while we didn't bring our doggo this trip, it's good to know we can in the future! 10/10 recommend!
2023 年 10 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 10 月 18 日)
We are happy to hear you enjoyed your stay in this cabin. Hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Kellie F.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Family getaway

I wish the outlets had outlet covers that were on the floor or low to the ground. It was concerning to have my 10 month old crawling around due to them not being covered. Overall the stay was wonderful and the cabin was beautiful.
2024 年 6 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2024 年 6 月 21 日)
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all our guests have a wonderful vacation experience. We hope to see you back soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Chris P.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Gatlinburg vacation 23. Wet weekend

The cabin was beautiful. Very clean. Ifbi could make some Improvements. It would be to add more towels, dish towels and a Teflon skillet for pancakes. Ice maker is slow. Over all we would definitely still come back. Thank you
2023 年 4 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are happy to see you enjoyed your stay!
宿泊者限定の口コミ

10/10 (非常に良い)

Angelica A.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Fun getaway!

Beautiful home. The only bummer was the jacuzzi tub in the master bedroom wasn't working. We were told about ahead of time. Bathroom shower was huge but it only had one shower head and the the pressure of the water was low. It would have been nice to have a place to hang your towels on when you get in and out of the shower in the bathrooms. The jacuzzi on the deck. They could have put the eye hooks differently to secure the lid, so that you wouldn't hit it every time you got ready to get into the jacuzzi. The pool was really pretty especially at night time. They had a nice fire pit, a grilling area all covered with bathrooms. It was located centrally for the homes in the neighborhood. If we called what in the issues they did respond quickly. Overall, we really enjoyed our stay there.
2022 年 8 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad that you enjoyed your recent visit! We truly appreciate the time you took to send your observations as constructive feedback is a gift that we never take for granted. It’s the only way to grow and improve and that’s an important focus of ours. Your feedback is greatly appreciated and will certainly use this as an opportunity to better improve our product and ensure all deficiencies highlighted are looked at. We really hope to have the opportunity to welcome you in the future.
宿泊者限定の口コミ

8/10 (良い)

Chante G.

良かった点 : チェックイン、ロケーション、掲載情報の正確さ
気になった点 : 清潔度

Beautiful Home- needs better cleaning staff

Three times the Fun is an absolutely beautiful place and was in a great location. My family really enjoyed staying there. My MAJOR issue was the lack of cleaning. I had to call and have housekeeping come back and clean all the toilets (all had urine and who knows what else under the seats) and one of my beds had stains on the comforter and sheets. It made me so uncomfortable. There was also so much dust on the blinds and ceiling fans. We are in the midst of a health crisis with Covid, so one would think that cleaning would be over the top. There was dust bunnies under the beds and in the closets. I have horrible allergies, and my aunt who was with me has asthma so this was a major problem. Eden Crest, please hire better more detail oriented cleaning staff. Again, beautiful home in a beautiful community. I would like to stay at one of the properties again, but the cleaning must be MUCH better.
2020 年 9 月に 4 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for taking the time to share your feedback. We have shared your comments with the management staff so that the issues you mentioned can be corrected. We hope to welcome you again in the future.
宿泊者限定の口コミ

6/10 (普通)

Ebony J.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Our stay

My children an I loved our family stay at the cabins.i would stay again just at another cabin. It was very clean and organized.i fell in love with the bathroom I had in my room. The only thing I didn't like was a rat ran right across the kitchen floor while I was cooking and the day I used the jacuzzi tub it leaked into the room below mine but there was only water on the floor from me getting out of the tub nothing more. Once customer service was notified they assured me it would be fixed asap. Other than that it was a great pleasure, wish we could have stayed a couple more days and I also wish that the checkin was earlier cause I feel like we missed alot of time out the day that you pay for and had to checkout to early
2021 年 6 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so glad to hear that you enjoyed your stay! We always love to hear positive and constructive feedback. It is a gift that we do not take for granted. It’s the only way to grow and improve and that’s an important focus of ours. We work hard to make sure that all of our guest have a wonderful vacation experience. We hope to see you back soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Ruby S.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Luxury

The cabin was beautiful. It was relaxing and extremely clean and inviting.
2021 年 5 月に 3 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin Three Times the Fun definitely has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest’s vacation experience is a great one. Our goal is to create a home away from home, a true escape to paradise! We hope to see you again soon!
宿泊者限定の口コミ

10/10 (非常に良い)

Torsha B.

良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ

Hey

It was fun and convenient we really enjoyed it . Will be back for sure
2021 年 5 月に 2 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are so thrilled that you enjoyed your stay so much! We always love to hear such great positive feedback. This cabin Three Times the Fun definitely has all the amenities you could possibly want in a cabin. Our team works very hard to make sure that our guest vacation experience is a great one. We hope to see you again soon!
宿泊者限定の口コミ

6/10 (普通)

Stephanie B.

良かった点 : チェックイン、コミュニケーション、ロケーション

Decent stay but over priced

First off, don’t be fooled by the $$ daily rate!! They added over $200 night in fees & we didn’t even opt for the cleaning services for our 5 night stay! Fees included owner fees, cleaning fee, reservation fee, damage waiver, service fee (not including the VRBO charges). I have never had that with any other VRBO booking. New construction is nice but not a high quality build. Guest bedroom window does not shut. Doors don’t stay open or stay closed due to not being level. There is no fire escape route for lower level or fire escape ladder to throw out the window. Construction is happening directly across the street and road is usually partially blocked by trucks and construction traffic. Construction noise is limited to 8-4 though. WiFi is weak. The kitchen pans stick horribly so maybe bring you own pots/pans if you plan to cook a lot like we did. The grill scraper is not in the set of grill utensils provided. Mouse droppings were found in the master bedroom although we did not see or hear any mice/rats. We also had lots of food and none of it was disturbed or torn into so maybe they solved the mouse problem. We did see the Orkin man 2 doors down during our stay. Other things to bring with you: tissues & hangers if you plan to hang your clothes. There were only 4 in the entire house. Location was convenient & right by the 8 mile arts & crafts loop outside of Gatlinburg. Location was convenient to get to Gatlinburg with a short drive. This is definitely not a secluded cabin if that’s what you were going for. It’s in a complex with many other cabins. This cabin is its own unit & not attached to any other cabins though. Kids loved the pool table, arcade games, & hot tub.
2021 年 3 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
Thank you for your recent stay. We appreciate you taking the time out of your busy day to share your comments. These reviews are very important to us as they advise us on where we excel and where we may improve. We are terribly sorry to hear about the problems you encountered during this stay and have shared your feedback with our management team. Our team strives to provide each guest with an exceptional escape to paradise! We look forward to seeing you again soon and I'm sure next time will be better.
宿泊者限定の口コミ

2/10 (非常に不満)

JASON T.

気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ

RENTERS BEWARE

Renters be advised. The nightly rental cost advertised is just part of what you will be charged. For a 5 night stay, we had an extra $1,000 added in fees. The property for the most part is nice inside, but it had rodents living in the walls and would eat anything that was left out at night. We also had to deal with construction noise next door. Was not a peaceful retreat for us. Management should have informed us about the construction prior to us renting. The site pictures are not good representations of room sizes. No refunds within 60 day window. Do your due diligence.
2021 年 2 月に 5 泊滞在
VrboOwnerからの返信 (投稿日 : 2023 年 8 月 12 日)
We are extremely saddened to hear that you did not enjoy your cabin choice. These reviews are extremely important as they help us to learn where we excel, but also where we can improve. Our desire above all is to act with integrity in all that we do. Your characterization of the cabin and property management is very unfair. We provide photographs of each cabin or chalet to assist guests in getting a snapshot of what they will be enjoying during their holiday. The cabin listing does show in a red banner that it is a new unit. We were not aware that you did not know that there was construction in the resort. Due to the high demand in our area, there is always some construction as we continue to grow and welcome more visitors each year. Being in the Smoky Mountains it is not uncommon for critters to make their way into homes especially during the winter months. We have routine pest control for all our homes. As for extra fees anytime you book through a third party there are fees for using that service. Our guest relations team did try to offer compensation for any inconvenience but I see that you chose to decline that offer. When any unforeseen issues or maintenance concerns arise we will always move quickly to address them as soon as possible. We are sorry that you did not fully enjoy your last trip to the Smoky Mountains. We will continue to strive to provide all of our guests with a great vacation experience and know that given the chance your next visit can be one that you truly enjoy.

オーナーについて

オーナー : Eden Crest Vacation Rentals

オーナーのプロフィール画像

言語 :

英語

プレミアオーナー

お客様に対して常に優れたサービスを提供しています
弊社サービスについてご意見をお聞かせくださいご意見の送信