First, I’m not one to complain or find fault, or take to heart negative comments and reviews from others. Maybe I should have paid more attention. We had a few issues. The master bed was quite high. We bought small stools to get up on it, then to our surprise, we found one under the bed halfway through our stay. Wish we had known this before arrival. Also, we couldn’t get the tv to work, and when we called the office, no answer. Also, extra blankets would have been nice. We believe in going the extra mile, so we left a float, dishwasher packets, and garbage can bags for the next guest. The toilets were low, and a raised one would be helpful to older renters, as well as grab bars. The dishwasher couldn’t get clean a light load. Some cosmetic improvements could be made, though I know it is hard sometimes to get people in the trades to do work, much less do it properly.
Management needs to step it up. One pool was closed, but no chairs brought to the other one during that down time. Elevators were spotty regarding working and efficiency. If an elevator is out of order, a notice needs to be placed on all floors. Otherwise, guests could stand waiting on a non working one and know it is nonfunctional.
Still, the unit met our basic needs. And we did have a good vacation.