Beautiful hotel I pretty much enjoy the ocean view, relaxing
Jenny N.
2023 年 10 月に 3 泊滞在
6/10 (普通)
Todd H.
2023 年 7 月 9 日
良かった点 : チェックイン、コミュニケーション、ロケーション
Beautiful spot, excellent staff, condo needs work
My family has stayed next door at Luna Blanca many times. This was our first time at Encanto. We love the location , which keeps us coming back year after year. Amazing views, unrivaled stretch of beach, great facilities and very helpful staff.
The condo itself left a lot to be desired. The or those, for its price, should be in much better condition. All of the window coverings were either tattered, or falling off of the rods, or did not actually cover the entire windows. The kitchen was very sparsely equipped. I’ve experienced much better next door at LB. Overall we enjoyed our stay, but this property has some deferred maintenance needs that don’t make it worth the high price.
Todd H.
2023 年 7 月に 5 泊滞在
10/10 (非常に良い)
Tyler M.
2022 年 6 月 29 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Fun time
Great room and awesome resort.
Tyler M.
2022 年 6 月に 2 泊滞在
10/10 (非常に良い)
Medina S.
2022 年 5 月 26 日
良かった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Great stay
Loved this property! Definitely recommend it. Will stay here again. Very clean, quiet, staff is kind and the penthouse is gorgeous.
Medina S.
2022 年 5 月に 3 泊滞在
10/10 (非常に良い)
Jim B.
2022 年 3 月 28 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Family Spring Break
Great Place. There was 10 of us ages 2-63 and it worked out great. Love that we could use the Mayan Palace but honestly only went there one time in 5 days as the location of the resort was all we needed. Enjoyed Golf at the Mayan. View was amazing on the 12th floor for sure!!
As understood location is out from Rocky Pointe, which is good and bad....less people, more of a drive to town etc.... The place is plenty big but could stand to have more furniture etc... in the bedroom etc...! We would stay again.
Jim B.
2022 年 3 月に 4 泊滞在
10/10 (非常に良い)
Jeremy M.
2021 年 5 月 31 日
良かった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Overall good
Some items on the unit were broken, but overall it was a good experience.
Jeremy M.
2/10 (非常に不満)
james M.
2020 年 10 月 8 日
良かった点 : 清潔度、チェックイン、ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Condo needs repair
No hot water in showers, not even warm
Only kitchen water was warm that's my main complaint that was brought to management and was never addressed so we checked out a day early
Other issues: living room tv speaker busted, ceiling fans need to be properly installed, there was more but I'm over it