4/10 (不満)
Diana S.
2021 年 9 月 7 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、ロケーション
Needs much improvement
The owner was pleasant. Hurricane Henri made landfall on the day we were scheduled to arrive on Martha's vineyard .We were concerned because we had paid for the vacation that possibly wasn't going to happen. The owner was defensive when we started discussing the hurricane and was adamant that we get to the island, find a hotel (additional expense)and stay the night and wait out the hurricane with no assurance that the ferry would start running; totally unreasonable. This definitely left a sour taste in my mouth. We never requested a refund due to a force majeure none the less. As expected it was quiet and remote in Chappaquidick. There was an unbearable musky smell in the house which was unfortunately not taken care of by the dehumidifiers. This made it difficult to sleep at night.The bedrooms need new linens as they are dated. The floors especially the corners and under the bed have clearly been neglected as evidenced by the cobwebs. The grill needed a thorough clean before we put anything on it. There was grime on all the surfaces of all the outside furniture which was mostly broken. The dishwasher was unhinged (we had to keep the kids away) but functional. The kitchen is bare bones, bring everything! The owner did try to send a contractor while we were there. Please note that hot water is rationed and there is no central air. Overall we didn't let any of this deter us from having a good time.
Diana S.
2021 年 8 月に 6 泊滞在
