2/10 (非常に不満)
Ashley W.
2024 年 8 月 1 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
Guests Beware
Showed up to this property for a 6 night stay and there was a FOR SALE sign in the yard (not mentioned in the listing). Had I known the property was for sale I would not have booked because I don’t like the possibility of random people entering the property or if the property would have been sold before our stay and we would have been without a place stay.One of the wooden porch steps broke when walking up them. My son went into the room with the twin beds and there was animal hair and dead grass on both beds. There was cobweb spanning from the night stand to the pillow of one of the twin beds. The main bedroom had a spider web with an alive spider in it in the corner. The laundry room was disgusting and had hair and dirt all over the floor and between the washer and dryer…as well as the dryer and washer were dirty and used dryer sheets laying between them. The front and back yard grass was completely dead (not like in the pics advertised).I attempted to contact both hosts with no success within 15 minutes of arriving. I called VRBO who also tried to reach the host with no success. I was not staying with my family in a house with safety and health hazards so we left and booked another place. The host responded 6 hours later (when I had already gone to bed). VRBO is refusing to refund me even though we never stayed and we could not get ahold of the host. The host is no longer responding to my messages requesting a refund due to their negligence of the property and conditions.
Ashley W.
2024 年 7 月に 6 泊滞在
