Great and clear communication and ease of stay. Brooke took extra care/steps to ensure things were ready for our visit when we could make it. The location was perfect for us, and a good walking distance of food options (Spitz was a favorite!). Also, Brooke had a handy book that provided some great personal reviews of places to check out while visiting.Overall, the building is a bit older (some creaking boards), but newer appliances, very clean, cool and quiet A/C units, lovely art and well kept. It was a relaxing one night stay for us. Would consider it an option in the future!