On day of arrival I received texts from Leticia (owner/manager) that she would meet us at apartment." When I texted I was on the way she said "I am at the apartment".At arrival a strange man greeted us .He didn't speak English,He asked for photos of passports on his cell phone.When we said no to giving photos of passports on a strangers phone, he called "Fernando" who made up some excuses why Leticia did not show up.He claimed to be Leticia's husband, they lied about being in apt/greeting us.The call ended with a terrible feeling, not knowing who these people were.It took about 6 calls, multiple texts for Fernando to pick up.He said Spanish police require passports for travelers -we explained we would be happy to show the owner passports but not let a stranger take photos on his cell phone.area was sketchy, seedy, crowded with suspicious people outside the apt.The doors had graffiti(if it was in pictures originally posted we would have looked for another property.)All night it was loud and drunks were yelling in the streets.strange men followed us down the road, whistling at us On way to the apt.We were afraid.Drilling & banging at 7am.If there was construction owners should have informed us.After one restless night feeling fearful we left the apt & checked into a hotel.We tried to reach them with no response.Our plan was to stay 4 nights but left after 1 night.I texted Them to state we were leaving but again no response.The apt itself was clean & lovely minus a few light fixtures hanging from the wall &broken doorknob.The issue is we felt lied to & deceived.multiple failed attempts to discuss with them to figure out a solution, I contacted VRBO.We received an email from Leticia stating 1. Graffiti? Welcome to the world, that’s not vandalism, is the new Art 2.Nearby Construction-is occurring close enough to be heard within the unit or impacts access to/from the unit."Your only truth, and is half-truth."The email ended with this :" I want your documents on my mail by tomorrow morning, ALL OF THEM, or the Police will come to identify you and all the occupants staying at MY HOME, little liar."We left the apt after the first night and had to move to a hotel for our own safety.I sent emails/texts with no response. We asked property to refund us 3 nights stay as we only stayed 1 night. We are still waiting for that & damage deposit to be refunded This was an awful experience because we were lied to & deceived.whatever you do don't trust these people
