This place was exceptional and the staff was absolutely amazing. Checkout time was 11am, I let them know my flight wasn't till 8pm, I asked for a later checkout and they were happy to work with me. What really stood out to me is that hurricane Lala was a possibility and I asked for an early checkout they were fine with that, they made it clear that they know a lot of flights were being cancelled and they would hold my keys incase the flight was cancelled, and I would have my place as I was due to checkout the following day. My flight was cancelled on friday, I communicated that with them and they had no issue. I was able to book a last minute flight, communicated that with the front desk, and they asked that I keep them posted and they still honored my late checkout.Lastly, when I went to turn in my keys, Leslie and the team let me know that they would keep the place available and I have a place to come back to as the tropical storm was going to hit. She gave me the office number and told me to keep them posted, and a place will be there if I needed it. They genuinely care about those that stay, you're not just a guest, they make you feel like you're a resident. I highly recommend this pllace and I will be there again.