Cozy Renovated Mountain Escape, 10 min to downtown Waynesville & Lake Junaluska,

Thanks for taking care of the cabin during your visit Donna! The cabin will be even more spacious and updated when you visit next.

Thanks for taking great care of the house and I'm glad everyone enjoyed their stay!

Hi Megan, I'm glad you guys enjoyed your stay in Waynesville. The firepit and sunsets are also two of my favorites. Thanks for choosing my house!

I am very sorry for the state of the house upon your arrival. That is certainly not the standard for how the house is presented to our guests. We had hoped that the refund of a full day would make up for our mistake. It should also be noted that the cleaner did come to the house and clean the next morning.

Hi Karen, Thanks for your review and taking care of the house during your stay! I agree the house needs a few updates here and there and I have been chipping away at it over the last few years, with more planned in the very near future. The options for sharing house rules and policies on VRBO are overly complicated and VRBO applies character limits in place for specific things like pet instructions. For this reason I've got the notebook in the living room containing house rules, instructions and other helpful information. I am a dog owner as well but do not allowed mine to sleep in the beds with me. I understand that other people do and ask that a sheet be placed on the bed so I am able to continue to keep my pet fee low so fur kids can join on adventures. The paved road up to the house can be a bit overwhelming to those not used to driving in the mountains. I've not had a problem navigating the roads, including pulling a trailer loaded with furniture when I acquired the house.

Hi, Ellen. Thank you for taking the time to write such a lengthy review. I believe there may be a disconnect between you & other satisfied guests in terms of the overall state of the house. • While I agree with your dislike of the carpet, it is not filthy & always cleaned after a rental. If there has been staining or damage reported by the cleaning company, they will steam clean the carpet. Additionally, I deep clean the carpet upon every visit to the house for maintenance & upkeep. As I shared during a phone conversation, there are plans to replace it but impacts from covid & problems with contractors in the area delayed plans until later this year. • I appreciate feedback about the cleanliness of the dishes & passed along your concerns to the cleaning company. I’ve utilized the same cleaning company for the last 3 years, usually to rave reviews on how clean & fresh the property is upon arrival. Pots & pans are spot checked & cleaned as needed as part of their current process. I try to maintain a resonable cleaning fee by trusting guests will clean up after themselves. • I’ve not received complaints from previous guests about any foul smells indoors from other guests. The house is pet-friendly & you stated during one of our calls “you were concerned about renting a pet-friendly house & only doing so for your daughter to bring her dog”. I’m sorry your experience with a pet-friendly house was negative. The guests who checked in the weekend prior as well as the following weekend did not report any foul smells. • The upstairs kitchen is fully stocked with everything needed to prepare & cook meals. Sometimes items accidentally leave the property with guests or are damaged & not reported, (pitched in the trash). I will take thorough inventory of all kitchen items during my next stay in July. • The cleaning company wipes down the outdoor table on the deck after each visit but outside is outside. This is a mountain property where afternoon showers frequently pop up with gusty winds & rain. It is unreasonable to expect the decks to be as clean as the inside of the house. I provide cleaning spray & plenty of paper towels for guests to wipe down outdoor furniture. • Regarding the broken chairs. I noticed 1 rocking chair was broken during my last visit but ran out of time to properly dispose it. I take full responsibility for this. In terms of the broken patio chairs, my retired neighbors down the hill informed me 1 of the patio chairs blew down the hill & returned it to the porch. I was not aware it was broken. Things like this happen as sometimes guests forget to return furniture to its correct location. I will look at all the outdoor furniture on my next visit in July. • Navigating the neighborhood mountain road: The road is paved all the way to the driveway & the HOA does a good job maintaining it despite the range of weather conditions the mountain endures throughout the year. However, it is a mountain road & the house is located at ~3500 ft above sea level or ~1500 ft of elev. above the neighborhood entrance. This entails switchbacks & some steep climbs to gain that elevation. Guests from all parts of the country enjoyed their stay at my house without any problems or complaints about the roads, even during snowstorms in 2022. Everyone’s threshold for what’s acceptable to them is different. I’ve provided the location of the house in the listing, allowing prospective renters to get an idea of what the road to the house is like.