2/10 (非常に不満)
Evonne
2024 年 11 月 4 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備、コミュニケーション
When I contacted the host using SMS I was told there was a mix up in the calendar and the property was not available. Neither Expedia not VRBO would take responsibility for this obvious scam and offer me a refund. Here is what happened. I booked with Expedia and when I contacted Expedia I was told it was a VRBO property and they couldn't help. I contacted VRBO and was asked to prove the host would not allow me in the property. When I tried to access the property it is in a privada with a guard who would not allow me in the property without the proper I.D. VRBO contacted me to say the case was closed. I had no place to stay because it was during Día de los Muertos festivities and apparently will not be refunded my money.
Evonne
2024 年 10 月に 5 泊滞在
