2/10 (非常に不満)
Yvonne C.
2021 年 2 月 2 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
NIGHTMARE - DO NOT BOOK - KEEP SCROLLING
Pros:
Mattress
Location
Hot water
Stayed at countless properties prior to this - never given a bad review.
Cons:
Owner completely NON RESPONSIVE!! All of these issues were brought to the owner’s attention upon arrival. NO RESOLUTION to any issue by owner
1) Check in – nothing from owner. Did not received location or how to enter property. We arrived in Atlanta after check in time (required a call to the VRBO service line to get address and contact from property owner– VRBO service was awesome!)
2) Garbage outside the door (Still there 4 days later)
3) The entry door paint is peeling and dirty
4) Dirty walls - I mean filthy dirty
5) Filthy baseboards (a random hair in the moulding eeewww. It did not appear to be a hair from one's head)
6) No coffee pot
7) No silverware
8) 1 pot
1 pan
9) Kitchen sink clogged (VRBO contacted and this was resolved after 48 hours)
10) TV in living room not functional
11) Sofa stained
12) Smoke alarm dangling from ceiling
13) Bedding was thread bare and very worn
14) Pillows were worn and VERY flat
15) Bedding and towels in washer with an incomplete wash cycle (still soaking wet) smelled of mold
16) Towels and bedding in dryer
17) TV in bedroom non functional
18) ¼ roll of toilet paper and 1 hand towel for kitchen
19) Washer leaked
20) Marta train noise HIGHLY audible every 30-40 minutes.
21) Owner stated in a text to me, that she lived upstairs and monitored ALL “comings and goings” from unit
22) Dining room table chairs vinyl was peeling and very worn
23) And lastly, the upstairs neighbor moved furniture all night long – every night.
I have photos to substantiate everything I wrote.
