11 Mi to Sugarbush: Eclectic Ski House w/ Hot Tub!

Thanks for staying at The Roxbury!

Thank you for staying at The Roxbury! Glad you enjoyed. Cheers! Matt and Rachel

From the owner: “Glad you enjoyed your stay at The Roxbury! Come back anytime!"

Thank you guys for being great guests! You were unlucky enough to enjoy our place during a rare deep freeze in December! We usually see this kind of weather in January and usually not so sustained. I am actually at the house right now keeping the stove cranked and working on that master drain. You guys got the full VT experience! Thank you for being cool folks and for the nice review! You guys are welcome anytime at the same rate.

Wonderful guests! Welcome anytime! Always happy to meet and accommodate good people that really get The Roxbury vibe!

Thank you for another great review of The Roxbury! We are so happy that you and your guests enjoyed the place and your time away. You are welcome back anytime!

Thanks so much for the kind words! You guys come on back any time!

Great guests! These guys were awesome! They treated our house like it was theirs and that's all you could ask for in a guest. These guys really understood the vibe we are going for with this property. Nothing out of place and the house was nice and clean when they left. Come back anytime folks!

If we could have designed the perfect guest these folks were them! They treated our house as if it was their own - which is all we ever ask any of our wonderful guests. They were even kind enough to help out with the laundry as we had a very quick turnaround due to a nice big snowstorm. We hope to have these folks back anytime they wish to come! Great experience!

We are so glad you enjoyed our House. We work hard to provide a very mellow comfortable vibe to the place. Please come back whenever you like and, of course, your rate will stay the same.

We really appreciate our repeat renters! These wonderful people came for a week of family fun at The Roxbury last year and decided to repeat it this year! We keep talking about the "vibe" at The Roxbury with all our guests and these people truly get the experience we are offering. Dee and family, we hope you come back time and again - our door is always open!

We have professional cleaners.The carpets were vacuumed and the bed linens were clean - as they always are.The entire home is not dirty and we do not agree with that statement at all. When these guests checked in it had been over 90 degrees for the previous three days.The house had been shut for a few weeks so it may have had a musty smell.This is not an unusual occurrence in any home that has been closed up for a period of time.These guests were upset that we did not have central air conditioning (we never said we did), complained that the house was "hot" and never mentioned a smell to our caretaker, Eric.They neglected to open any of the 4 sliding doors in the living room or the many windows we have to air or cool the place.Eric even suggested they open two different sliding doors to create a cross breeze and the house would cool down very nicely.He did not detect any odor. These folks are fixated on a small piece of sub-floor in a closet!We do get mice occasionally (it is VERMONT after all) and told them that if we (or Eric)had been notified that it would have been cleaned immediately.No one contacted us. The lighting in the master bathroom was indeed out as we discovered the following weekend.Light bulbs do burn out.Again, no one notified us of this. There are plenty of extra light bulbs in the house and if someone had contacted us that would have been rectified as well. We feel that there are many lights along with many windows for natural light and the lighting is just fine.It seems that it was bright enough for these guests to see on the inside of a bedroom closet with no problem? These guests were unhappy and notified us after they had supposedly left the property.We still had our cleaners go in and do all the linens and inspect the property as we could not verify this.They were given their deposit and half their stay back as per our rental agreement. They contacted their credit card company and told them the transaction "never happened" resulting in the ENTIRE STAY to be charged back to them. To date, they have received 1.5 TIMES the amount of the original stay. They have kept our refund AND the entire refund on their credit card. We rented to these individuals in good faith expecting honest individuals - obviously this was not the case. We have had NO complaints from anyone before or after this stay. We want our renters to enjoy our home. Some people forget that this is actually a home and not the Ritz.