4/10 (不満)
Claudia S.
2025 年 10 月 24 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
The house was a caos when I arrived, it looked like they started to clean but never finished. I informed the host prior two weeks prior to my arrival that I would not be arriving until the morning after the original check in date due to chances on my schedule so they had more than enough time to get the house ready. One room had a broken bed; mattress leaning against wall, bedding on floor; no TP in the bathrooms or in house, I found dead bugs in two bedrooms, the living room had not been swept, even a dirty QTip on the floor under dining table. I called VRBO and host. Host sent a packet of TP (left out of front door) and a maintenance person to fix bed. Nobody was ever sent to finish cleaning of the house. I asked for a night’s refund plus the clean fee refunded. The host refunded a discounted night not the cleaning fee,
Claudia S.
2025 年 10 月に 4 泊滞在
