Beautiful apartment, bush backdrop, kangaroos and a short walk to the beach.

This is our first negative review. Unfortunately our cleaner did not replenish the toilet rolls. We were not aware that you did not have towel. We have also never previously been informed by a guest that the tv wasn't working. It was a public holiday weekend and we were not able to deal with the tv issue. We were never informed about the linen. We provided more toilet paper once requested. The dog poo under the bed is awful and we did previously have a guest that we allowed to bring a small dog. A lesson learned for us. We have a good cleaner, but for some reason this wasn't spotted. As stated this is our first negative review and we did apologise at the time for the issues.

Hi Melanie, A couple of corrections: firstly, the upstairs and downstairs apartments are completely self-contained with separate entrances on separate sides of the property. We would never expect guests to share with strangers, and this is not possible. We allowed you to bring your dog as a courtesy and did not charge you for cleaning. It is not our responsibility to fence off our garden to accommodate your dog. I did ask you to keep your dog on a leash as we have kangaroos all around the property. The garden backs directly onto woodland with birds and wildlife all around. The garden is packed with beautiful, colourful native shrubs and trees with the garden sloping down to the woodland and the creek. It is a natural environment.