Room was OK. Pictures are misleading, poor view from balcony. It overlooks a roofline that people routinely throw things own to from higher floors. There was a used condom stuck to it directly outside our balcony on it. There is very little view outside a palm tree and building.
We were having a decent time. The company reached out to us to extend our stay and we agreed, some friends of ours had come into town and we decided to stay another day since they offered a deal. We changed our flights and the next day we were awoken by security telling us we had to vacate the room, the property manager had not secured the room for us the extra day. We were screamed at by the hotel and the Propert manager did not get back to us for four hours. She ignored our calls multiple times. We had to repack and make hotel reservations somewhere else fearing we would be escorted out. People saw them at our room door and it was humiliating.
Communication needs to be better and the outside balcony roofLine needs to be cleaned. No one with their family should have to look at something that inappropriate.
Thanks