2/10 (非常に不満)
Adrianne S.
2025 年 4 月 12 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気になった点 : チェックイン、コミュニケーション
Falling apart poor communication.
Beautiful location but worn down. The leather couch is scuffed up and needs to be replaced, the coffee machine leaked all over the kitchen counter, smoker bathroom shower water just accumulates and you stand in shower water, kitchen sink leaked, it states fully stocked kitchen but it’s not. Before we checked in I received a text stating if I needed anything to text. I texted to check in early and never got a response I was willing to pay additional. We arrived at the property and went to reception and the lady in there told us the woman who runs the office was on lunch come back in and hour, so we did. We got back and it was her! She was incredibly rude and stopped to have conversations with everyone during our paperwork signing, told me 6 people were to many even though the list states 6, and it has four beds. We had issues with the washer and dryer working, ceiling fan in the smaller bedroom didn’t work, coffee machine leaking, the master bedroom door to the patio wouldn’t close, my husband fixed that. We found everything after reception had left and I texted this time I got a response in an hour that maintenance would be in to fix everything. I was like awesome ghanks….. never received any follow up and we were out on a boat all day. I texted around noon asking for an update, no response until after 5 pm when we were already back at the property. Disappointed isn’t even the right word. For the amount of money spent I should have stayed somewhere else,
Adrianne S.
2025 年 4 月に 4 泊滞在
