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4/10 (äžæº)
Poppy E.
2016 幎 11 æ 7 æ¥
Great Property, Bad managment.
Well, to start I'd like to say that the Property looks great and has a good view. It's comfortable if a bit cold and Romania I can definitely recommend. But the Problem with Casa Zollo is the management. To start We arrived on the day we said we would at the time we said we would but there had been a miss communication (Later reveled one that could have been easily been avoided if there had been a check procedure anywhere) and we where left stranded at the airport.
We made our way to the Location using a taxi we never got reimbursed for but ended up having to stay in Casa Zollo 1 (The three bedroom) in order to avoid the Sub-freezing temperatures. I was willing to over look this but he then charged us for his mistake later upping the night we stayed from the cost of the one bedroom to the cost of a night in the three bedroom.
We where told the Train station was 3Km away or a ten minute walk. It turned out to be 8Km away and an hour walk. The internet that is promised to be 5-10 Mbs didn't work for the first three days, After a few hours of chatting we had it working... for a day. There is a 10 Gig limit he doesn't mention and seems to avoid filling it up as we got a old card with 5Gig left and he didn't top it up for us or the people who came after us.
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In short the location is great and the Staff are Nice if a bit pushy but the Management is neglectful and in some cases down right dishonest. The Best part of Casa Zollo for me was Leaving Casa Zollo as any attempt to relax was always met with unfulfilled Promises, Half measures and Frustration.