6/10 (普通)
宿泊されたお客様
2023年4月9日
良かった点 : 掲載情報の正確さ
気になった点 : 清潔度、チェックイン、コミュニケーション
Needs better cleaning
We didn’t receive instructions to access the property and the owner didn’t respond to communications. It took an hour on the phone with VRBO who also left messages with owner. The owner called and provided the access code. Arriving for bed, we pulled out the trundle bed. Upon pulling it out, there were no sheets and the mattress was covered in filth and crumbs. (I took pics). We decided to move our daughter to the pull out couch. The couch (cover) was also very stained and dirty. (Again, I took pics.). There was no sheet on it, but we found one in one of the bedrooms. (All mattress covers had rips in them.) Switch plates for lights were dirty (Again, I took pics) and there was a partially eaten gummie bear in the silverware drawer. Wake and door knobs also dirty. (Another pic should anyone doubt me.) we were able to find 4 bath towels in different areas of the house. This review may sound snobby, but we are not picky people. I’m more than happy to share pictures with VRBO, the landlord or others. Had the property been clean we would have had no complaints.
If the property had been clean,
宿泊されたお客様
2023 年 4 月に 4 泊滞在
