4/10 (不満)
Gary W.
2020 年 8 月 22 日
良かった点 : 清潔度、ロケーション
気になった点 : コミュニケーション
A week in the Spanish sun.
Sadly the week could have been perfect, but it wasn’t. I know the listing didn’t mention a kettle, but you would think one would be standard. The villa is built with the front made of glass in direct sunlight all day, but despite this there was only one fan provided and it didn’t work. We were trying to be isolated and cook for ourselves because of Covid, but the oven only worked as a grill. The WiFi came and went and ranged from 9mb for up to 2 hours in a day from 7:00am and was then as low as 0.1mb for the rest of the day. We had an umbrella base but no umbrella. All of this I could understand if something was done when we reported the problems, but they turned up, agreed the oven was faulty, took the fan away, said they would call us and that was the last we heard from them. The grounds lack the care and attention to make this the luxury villa it pretends to be. Most of the problems are cheap and easily fixed (by a handyman, a couple of quid and a gardener). I would neither stay again nor recommend.
Gary W.
2020 年 8 月に 7 泊滞在
