素晴らしいロケーション！ ウォーターフロントバンガロー、プール！

Thank You Very Much for such a kind review! I am thrilled to know you both enjoyed the bungalow, including kayaking our canal and waterways! Thanks for choosing our bungalow. You are welcome back anytime!

Thank You for the positive review! We're so happy to know you enjoyed the comfort and surroundings of our waterfront bungalow! ... I'm glad you liked the extras, including the toothbrushes! As a dental hygienist, I try to do my part to represent the profession!

Thanks so much, Larry, for the kind review! You guys were wonderful guests and are welcome back anytime!

Thanks JD for choosing our Bungalow, and for the 5 star rating! Let me know the dates you would like to return! DeeDee

Thank You for the positive review, it is much appreciated! We strive to make our guests feel welcome and comfortable at our Bungalow! So happy you enjoyed your stay!

Thank You for rating our Bungalow as a 5 star stay! We appreciate you choosing us for your Florida vacation! DeeDee

Thank You for the kind review! We appreciate it very much ~ Come back anytime!

Thanks Janelle, for choosing our Bungalow! DeeDee

Hi Dan & Denise, Thanks for the positive 5 star review! We are pleased you enjoyed your stay, and are happy to see you rebooked with us for 2021! See you next year! DeeDee & Eddy

We scheduled an appliance repair technician as soon as we learned the agitator was broken in our top loader washing machine. As you know, the repair appointment was on your second day at the bungalow. However, the technician called out sick, and all of his appointments that day were canceled. Since all appliances were purchased and delivered nine months ago, we were required to use a technician under the warranty agreement. Using another repair technician outside of warranty would have voided the warranty entirely on the new washing machine. As the property owner, I took action in every way possible to alleviate your inconvenience: - I ordered additional bath towels and had them delivered to the bungalow. - I had my cleaning crew collect any soiled linens. - I offered to reimburse you for your time and trouble and inconvenience, in the event that you needed to visit a laundromat. ~I offered you a discount on future bookings should you return to visit your family in the area. This is the first time I have heard that you had to visit a laundromat… If you did, in fact, use another washing machine, I presumed you would go to your Aunt’s house, since she lives in town. In conclusion, I would like to request that you reconsider the six out of ten rating that you gave to us regarding our vacation bungalow. I view the low rating as more a reflection of the appliance repair company, not our bungalow, or us as property owners. Especially, because I stayed in constant open communication with you: All was positive, You “loved everything here, and it’s a beautiful house!!” and if you were unable to use the washer, you said “it’s totally okay if we can’t”. We strive to achieve the best possible experience for our guests, even when there are situations out of our control.