4/10 (不満)
Valeriya M.
2024 年 11 月 12 日
良かった点 : 清潔度、チェックイン、ロケーション
気になった点 : コミュニケーション、掲載情報の正確さ
Location is awesome; communication needs work
We have enjoyed our stay overall. The location is secluded and yet the town is easily accessible. The views from the property are amazing. The house had a lot of old books, puzzles, and dvds.
But we have also encountered setbacks and lack of communication. We were informed that towels were not included in the linens provided. Unfortunately, after asking to comfirm what was going to be provided, the manager did not reply. In the end, the towels were provided. Additionally, the bed linens were not on the beds which was an issue for us. We were also asked to return the linens to the rental office. Overall, the house needs maintenance of small and large things. Two of the sliding doors couldn't be opened, and one could only be opened halfway. None of the light switches were labeled,and some were hidden in unexpected places. Two bedrooms had no curtains, and the other two had less than adequate curtains: sheer or not covering the window completely. This is an issue as people do have access to the docks infront of the house making it easy for them to see inside the house. It would also be beneficial to know who has access to the dock. We have seen people near the yard and on the dock. The dock has a dip in the end,that does not inspire confidence as well.
Here are more items that we have encountered: There was no fire extinguisher; there was no mention of what kind of grill was on the property, and that charcoal for said grill was not provided. We were unable to turn on the firepla
Valeriya M.
2024 年 11 月に 3 泊滞在
