Villaggio Nautilusのビビオーネ - 6名

Our most sincere thanks for your helpful opinion. The information about all extra costs that are due to pay on spot, is included on our website, both on the properties page and again during the booking process. This information is also found upon the travel documents sent to you prior to your trip. We apologise for any confusion caused. Since we also thrive to keep a high standard of cleanliness in all our holiday homes, we only work with professional cleaning companies. The final cleaning fee is dependent on their operating costs. Thank you for your understanding and we look forward to welcoming you back as our guest soon.

Dear Customer, Thank you for your review. We are sorry for the less than acceptable standards you were met with at the property provided to you. We immediately passed on your specific comments with the highest priority to the management team dealing directly with the property and we can confirm that improvements are in progress. We are very sorry that our standards failed you and we hope you will give Interhome another chance to prove our services really can be outstanding. Interhome Team