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Thank you Swati and thank you for taking care of our home. Home to see you again in the summer! Best, April

Thank you for your kind review...Yes, that is one of the things I really enjoy about our home is the private spaces throughout the house, inside and out. Easy to be with everyone, yet easy to get off on your own, too. Thank you for taking great care of our home. Best, April

Thank you for your review. I really appreciated your family taking such good care of our home. We hope to have you back again!

So happy you mentioned the bed and pillows! We go the extra mile to provide fresh, high-quality, clean bedding (all sheets, blankets, and duvets are washed in between each guest). Thank you for taking great care of our home. Best, April

Thank you for your feedback. Although we do put in our listing how many stairs and floors there are, we are in the process of making a video so that guests can really understand the layout to make sure it is a good fit for their family and needs. I'm glad it worked out for your brother. Best, April

Thank you so very much for the lovely review. And thanks for mentioning the beds. We really do go the extra mile to provide comfortable, clean beds and bedding.

This review is untrue. I will address each concern; 1. Dehumidifier-prior to their arrival, we had a leak with the AC unit which got the carpet wet in the hallway downstairs. We used a QUIET dehumidifier to dry out the carpet for several days. If the guests were downstairs in the family room, they could turn it off while watching a movie or playing pool. The only thing they were ask to do was to let it run until the carpet dried out and to empty the water tray once a day. This was VERY SIMPLE to do, just pull out the water tray and dump it into the sink which was located just ONE step away in the bathroom. 2. Notification of damages-I tried calling the tenants several times after they checked out and they did not answer any of my calls. My number is not blocked. 3. Cleaners location-my cleaners live in Groveland. 4. Barbecue- I apologized if the grill on the barbecue was missed and suggested that the cleaners made an honest mistake and that I would talk with them about it, but when I asked my cleaners who have worked for me for FOUR years, they told they did clean it. 5. Our signs-we have notices on the counter in the kitchen that explain important details. The ONLY other notice we have is in the bathrooms. We ask that people not flush sanitary napkins down the toilet. 6. The kitchen was left very dirty, there was food and handprints all over the house/windows. We ONLY charged $20 extra for cleaning even though it took two additional hours of cleaning at $25 per hour. They also took pool table balls (charged only $17), and they left a permanent stain on the floor in the bar area (no charge). While it is true that his stay was not perfect and had ONE MINOR issue (empty dehumidifier water tray), he neglected to point out all the wonderful things about my home. And considering all the wonderful reviews that I have, one should question his accusations. It’s apparent that, in fact his stay was so enjoyable (he explained his extreme approval twice over the phone) that he had to grasp at complaints. Really consider it—my cleaners not living in PML or informative signs in the house…very unreasonable. Clearly, this review is running on emotions and not good judgment, but since he has no accountability, he can say whatever he wants.