2/10 (非常に不満)
宿泊されたお客様
2021年9月6日
気になった点 : チェックイン、ロケーション、掲載情報の正確さ
BEWARE! This was not as represented!
This was a scam! The picture above is not at the facility at all, and it was misrepresented. It is simply a lesser-known hotel. The property is pleasant but a bit dated and our room was musty. The front desk workers were very helpful with resolving a scam that happened through VRBO. When I first booked the room and realized it was just a hotel, I tried to cancel but was quickly informed I'd lose half of my payment. Then was required another fee to ensure we didn't lose it all if we had to cancel due to Covid. The fees for the actual hotel were nearly half what the people using VRBO tried to charge us. When we arrived, the hotel had no payment even though my credit card was already charged. We spent over an hour trying to resolve it, but the scammer's credit card would not go through. I ended up being able to cancel the reservation through our credit card and got the actual price for the hotel.
宿泊されたお客様
2021 年 9 月に 2 泊滞在
