We had the best trip. Barbara who oversees everything was a delight to work with; she assisted us every step of the way and made groceries, meals, activities, and transportation a breeze to coordinate. She also frequently checked-in to see if there was anything missing that we might need. The house is in a great location - we rented bikes from I-Bike Tulum and this made it convenient to peddle and explore all the area has to offer.
Chef Antonio and his staff did a spectacular job with the food selection and menus. Roberto, Manuel, and Santiago kept the place immaculate and were never in our way. The pool and beach access were perfect; plenty of shade as well when we needed a break from the sun. Casa Chic felt like our own home; the layout and amenities were welcoming and comfortable.
For guests traveling during this time of the year, be aware of the influx of seaweed. The staff cleared the beach area for us but the sheer amount of makes it next to impossible to stay on top of every day.
Everyone as Casa Chic were top notch and customer service oriented. We enjoyed our stay, were sad to leave, but looking forward to visiting again.