2/10 (非常に不満)
Dziuljeta
2023年12月26日
気になった点 : 清潔度、コミュニケーション
At first glance, this neat little two bedroom ranch style home, looked like it would fit our needs perfectly. We stayed two nights.
During the first night, I woke from a sound sleep by a disgusting, putrid smell that was permeating from somewhere in the bedroom. It was dark in the room, and I could not identify the smell immediately.I went back and laid in bed.
In the darkness, the smell was turning my stomach. I picked up my pillow and started smelling the pillowcase to see if that could possibly be the source. I positioned the pillow to a different part and inhaled deeply. I immediately started gagging. I went to the bathroom and I threw up. We turned on the lights, stripped back the pillowcase and found yellow stains on the pillow and hard crusty yellow areas as well. I went in the closet to look for another pillow and there was a stained pillow in the closet as well. I picked up another pillow from the bedroom and stripped back the pillowcase and it had yellow stains also. I continued gagging throughout the next day at the thought of what I had been exposed to. I contacted the owner and she apologized and said that she would have the cleaning people drop off pillows.I was assured of a one-day refund plus the $105 cleaning fee. All she has done since November 11 is side step me while giving me phony excuses about no refund. I am now in contact with VRBO. To add insult to injury;after we left the property she insinuated that we took toilet paper from her garage.
