6/10 (普通)
Ariel E.
2025 年 8 月 12 日
良かった点 : 清潔度、ロケーション
気になった点 : チェックイン、コミュニケーション、掲載情報の正確さ
We booked this condo because the VRBO listing showed pool access, which was necessary for our stay. Only 24 hours before check-in, the host, Norma, told me the pool wasn’t available. This could have been mentioned earlier, especially when we’d already discussed other details like Wi-Fi and parking. When I pointed out the listing clearly showed a pool, she insisted it didn’t, even though I provided a screenshot and VRBO confirmed it. She offered no apology, discount, or resolution, and delayed responding. The condo itself is okay — it fits 3–4 people, has a decent kitchen, strong Wi-Fi — but has squeaky, warped floors, saggy sofas, and an uncomfortable memory foam bed. Quiet location, but a neighbor knocked on the wall early in the morning. Overall, misleading listings, poor communication, and unprofessional handling. No pool despite being advertised — I don’t recommend renting from this host.
Ariel E.
2025 年 8 月に 6 泊滞在
