2/10 (非常に不満)
MICHELLE A.
2023年12月9日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
this property is no longer available
I arrived at this location that I have paid in advance for to find it was occupied by residents. Owners.
they said they bought the property 2 months earlier. I called your customer service and was offered a room at a hotel that was not what we needed. I was traveling with my adult son and my dog. No other effort was made to help me get into another vrbo. I was simply told they would investigate. I finally got my refund when I got home from my vacation.. You ruined my vacation with stress and lack of money. It was horrible and stressful and ruined my vacation time.. I am a full time nurse and get very little time off.
Horrible experience and you are still asking for reviews for a property that does not exist.
HORRIBLE HORRIBLE HORRIBLE HORRIBLE CUSTOMER SERVICE. I DESERVE SOME REIMBURSEMENT FROM YOU FOR ALL THE FREAKING TIME I SPENT ON THE PHONE TRYING TO GET MY MONEY BACK.
MICHELLE A.
2023 年 11 月に 3 泊滞在