6/10 (普通)
Dee S.
2023年4月23日
良かった点 : チェックイン、ロケーション
気になった点 : 清潔度、コミュニケーション
Great overall property - washcloths not included!
Great overall property - we enjoyed the pool and the location right on the water.
However, floors were definitely not clean.
When we arrived we could only find one washcloth for our entire family. So, no problem, we politely asked the property owner where we might find some more stored in the unit. Her reply was that this is a vacation rental, not a hotel and that we would just have to use hand towels or whatever... she was not going to help us with that. I re-read the property description, and it did list bed linens, towels, etc. were included. I realize it's just washcloths - I just cannot believe the rudeness we got for just simply asking for more washcloths. We have been using VRBO for years and never has our questions been addressed like that by a host.
We will be back next year at that property, but hope to find a friendlier host.
Dee S.
2023 年 3 月に 4 泊滞在
