Communication with the host was absolutely terrible. We did not receive check-in information until the afternoon on the day of our arrival & check-in. We attempted to contact the host multiple times to request this information a reasonable number of days before our arrival (2-3 days is normal), but they were entirely non-responsive until we brought it to VRBO’s attention. After finally receiving the check-in information the afternoon of our arrival the host attempted to change our check-in time from the listed and confirmed check-in time to one hour later which complicated our travel plans.The apartment itself was great and in an excellent location with a beautiful view of the river. The rooms were large and well arranged & furnished. There was no air conditioning and there were no fans (important during the recent heatwave). Otherwise, this is a very nice property. That being said, we would never stay here again due to the very poor communication with the host; we were starting to look at hotels for a last-minute booking as we thought the host was never going to provide us with the check-in information.
2026 年 7 月に 1 泊滞在
宿泊者限定の口コミ
8/10 (良い)
Nouri S.
2026 年 7 月 7 日
良かった点 : 清潔度、ロケーション、掲載情報の正確さ
気にな った点 : チェックイン、コミュニケーション
Communication with the host was absolutely terrible. We did not receive check-in information until after 12pm on the day of our arrival & check-in. We attempted to contact the host multiple times to request this information a reasonable number of days before our arrival (2-3 days is normal), but they were entirely non-responsive until we brought it to VRBO’s attention. After finally receiving the check-in information the afternoon of our arrival the host attempted to change our check-in time from the listed and confirmed 3pm check-in to 4pm.The apartment itself was great and in an excellent location with a beautiful view of the river. The rooms were large and well arranged & furnished. There was no air conditioning and there were no fans (important during the recent heatwave). Otherwise, this is a very nice property. That being said, we would never stay here again due to the terrible communication with the host and their inconsiderate behavior (we were starting to look at hotels for a last-minute booking as we thought the host was never going to provide us with the check-in information).