4/10 (不満)
carol s.
2025 年 4 月 8 日
Atlanta Disaster
Over charged with added housekeeping fee never explained (60 extra person charge to housekeeping fee of 250 due to “extra person”? We were two adults, 2 year old and infant). Arrived in evening to loud chirping alarm. Discovered battery was removed from smoke detector in central bedroom and left unfixed. No batteries in house. Had to go find store for replacement battery. No ladder to reach ceiling. VERY frustrating that house was not ready for us. No internet for entire stay. No hot water at sink in main bedroom. Garbage can left down hill on street. Wasp nest over front door. These relatively small things made house unwelcoming and spoiled experience. We left days before conclusion of rental period to find better arrangement given young children with us. Owner was not available to help in person and while nice, he was unable to resolve issues in timely way during our stay. Worst experience we have had with VRBO.
carol s.
2025 年 4 月に 4 泊滞在