Loved the location however, the staff seemed disorganized and confused so we had to verify often we were getting our bill and not another guest, yet they were always friendly. The Ritz Ski Rental Shop misplaced our ski boots so they asked us to go in the back storage area to help find them. Again, disorganized but were very friendly while trying to resolve issues. Would go back to the Ritz but not recommend this unit - kitchen was missing most glassware, had minimal plates, one wine glass, 3 regular glasses, 2 steak knives, bent colander - basically needs to be fully restocked on kitchenware. Missing basics such as linens & blankets for pullout couch, pillows, so had to ask for them, etc.