NEW furniture-Fenced Yard, Priv Heated Pool, Beach Views

Thanks for your kind remarks about Three Palms and your stay! What you left out was that when you arrived you had trouble with the wireless internet. We attempted to help you over the phone. When that failed we sent over our Burns Management internet/TV repair guy that Saturday night you arrived. I also phoned you and let you know that you could hard wire your laptop directly to the router so you could at least have computer /internet service for 1 computer. I then laid out our attack/plan to remedy the situation. When we discovered that 1st night you arrived that the folks staying at 3 Palms before you had actually changed the internet and set up a private password, there was nothing more we could do that night. I was worried because we couldn’t get Media Com Cable out to the house on Sunday. As a result we found and hired a special computer expert to come out on Sunday, his day off and fix the problem. I had tried to call the former guests several times to get the password and was unsuccessful. Rather than wait until Monday, we chose to provide a solution, a rather expensive one, to ensure our guests had internet, wireless internet, service.Mission accomplished.There were seven people that were involved in solving this problem that could have gone on for days. At 3 Palms we can’t promise that there might not be problems, issues or even emergencies,BUT we do promise to address these situations promptly and provide solutions. These folks didn’t even remember that there was a problem with the internet.I was able to give them helpful and valuable info about the activities they were planning and add significant value to their vacation. I felt good helping them and they were able to accomplish those things they wanted to on their vacation. This is the advantage we have with only operating 2 vacation rentals. We provide outstanding,personalized service that allows us to do things the big management companies can’t.Folks take a week vacation, and you can imagine how that week could be ruined with a problem or emergency that doesn’t get addressed or fixed. We have helped people unlock their cars with the keys in them, taken folks to the Hospital, brought over Toilet Paper at 10PM and provided appliances, tools, and even food to guests. We are professionals that “take care”, special care of our guests! We our problem solvers so that you won’t have to have your vacation spoiled, or even ruined. Our attention and service is second to none. We got your Back!!

We are so happy you folks had a great time.Magnificent Three Palms Compound is a special place. The two surround decks are awesome!There are over 50 seating areas in the compound, just on the outside, between the Pool area, the shade area outside the pool where the HUGE Bcue grill is, the shuffle board court area and two HUGE decks, some of which are screened and others open. The beach is just a couple of minutes walk, as you know.The Beach is empty!You have it to yourself even in the summer. In the off months you may not encounter anybody! I am afraid I know what you mean about having a big Family Reunion and the steps. I wish we would have put an elevator in when we built it in 2004! Sometimes when I am up at the top Deck, and I realize I forgot my beverage, I get mad. They can be tough . We have had a lot of elderly people come and deal effectively with the stairs, however. My mom came, before she passed away,she was 80.From Chicago she came down, with wheel chairs at the stopover’s, and her oxygen. She was suffering with COPD and emphysema, had portable oxygen tanks.We took our time, with lots of rest on the stairs.Once she was on main floor, shehad bedroom, bathroom, Kitchen, Family room and access to the Deck.The Deck has screens in the outdoor eating area and the other area of the deck is open so she could have gorgeous views of the Gulf of Mexico and watch the AWESOME stars at night.It worked out perfectly!We just wheeled her around in the wheel chair and she was part of everything for our 20 person family reunion.A couple of times we even took her outside, downstairs,to hang out at the pool and watch her great-grandchildren and catch the unbelievable Gulf breezes in the shade area underneath the house. She never forgot that trip and the photos we have still bring a tear to my eyes when I view them! We also got my mom on a golf cart (we can help you rent one) one day. It was heaven to her, she loves the Ocean, and while she could see and experience the Gorgeous Vistas of Gulf of Mexico from the Decks, it was so special to drive with her along the shoreline as she saw Dolphins frolicking in the water and all the birds flying around.We even saw Eagles and Loggerhead Turtles and their eggs! It was a family reunion none of us will ever forget!Believe me she was in bad shape.So don’t rule out how special 3 Palms can be for a family reunion, no matter the age or health status. It can be done and I sure hope I get a chance when I am 80!!!

Thanks for staying with us and leaving it in great condition! We are glad you had a great time! Unfortunately you didn't pay attention to us when we said to give us a call with any problem or question you may have. If you would have called us we could have made an adjustment to Water Heater and gotten you much more hot water. Hope ya'll come back- Regards-Peter.Lydia and Jim

Thanks so much for your Review and kind comments! We are so happy you found Three Palms Compound so enjoyable and relaxing. Especially since you were by yourself and your two dogs. You seem to fully understand the subtle and obvious features and benefits that Three Palms Compound offers guests, whether with a Group of 14, or simply by yourself. The bottom line is that whether you are by yourself or a couple, or a family of 14, this fabulous vacation home has everything you need to experience “Old Florida” with all the comforts you need to totally relax and unwind. To enhance your vacation experience, we have our own private Concierge, Donna, who will direct you to the exciting activities that await you in Gulf County and Cape San Blas. Whether it is bike, kayak, fishing charter, horseback riding on the Beach or scalloping in St. Joe Bay, Donna will be there to help make it happen. Want the best restaurants? Best places to get fresh shrimp, oysters and fish…….ask Donna. Most of all we got your back! Donna has brought over Toilet Paper at 10:00 P.M. and even taken guests to the emergency room. We will treat you like family and while we “can’t promise that a problem may not present itself……we do promise to immediately begin working on solutions to that problem!” The Summer Season is very busy; we sometimes book up to 1 year in advance. The “Off Season” is really a great opportunity to experience Three Palms Compound and all the area has to offer. Not many families of 14 can put together a vacation in the off season, so are VERY price competitive in the “Off Season”. DON’T BE INTIMIDATED BY THE SIZE of Three Palms Compound! Treat yourself like a King or Queen and come with a small group, a couple or even by yourself. Just because it sleeps 14, don’t be put off or scared. COME ON DOWN!!!! As the review above says, “WE WILL GIVE YOU A GREAT DEAL!” Thank You!!!!

Cindy, Thanks for staying at Three Palms Compound. You were our first guests since Hurricane Michael, Oct. 10, 2019. The area was still in shock and we were still in the middle of repairs and upgrades to the house. We appreciated you still coming over the Christmas Holiday amidst all the recovery efforts taking place in the County and at the house. It appears you folks were able to enjoy the beach and the many house amenities, as well. And you did it the old fashion way relaxing at the beach and entertaining yourselves with family board games. All this without Cable TV, Internet, Phone or WIFI. ( Even though we disclosed this). We appreciate the support for us and Gulf County! As of March 1st all Cable TV, Phone , Internet and WIFI are operating at 100%. Three Palms is repaired, renovated and upgraded. Come on down to Gulf County and enjoy the huge and beautiful beaches, and take a dip in the Pool! Thanks Again- Peter B. -Owner

Thank you for your kind review. It is quite flattering to have your 1st Review Ever, in 10 years! We appreciate how clean you left Three Palms Compound, especially with a full house of 14 folks. We strive to add value to our guest’s vacation experience and it is very important for us to constantly work to improve and update the Compound. Thank you for your comments about how to upgrade the house. We did get another 4- piece toaster and am researching the idea of screening in the ground floor sitting area next to the pool, to help with bugs. You folks were a pleasure to have and we look forward to ya’ll coming back! Peter B.

We are so happy that you had such a great Family Reunion at Three Palms. It is the PERFECT place for a large family gathering. I need to clarify your statement about the beach being “5 Minutes away”……… Everyone that comes to Three Palms wants to know where the house is in relation to the Beach, understandably so! We have a whole section on our website dedicated to sharing Videos and Photos of the Beach Path under the Three Palms menu bar……….It is called: “WHERE’S THE BEACH?” The website section shows almost every possible angle to the Beach and its location to the house. We also have more Photos and Videos on all our Social Media Platforms (FB, G+, Twit). The problem is semantics. I define the Beach as where you leave the street or sidewalk and START WALKING ON SAND. According to my definition the Beach Path, and therefore the Beach, STARTS ABOUT 30 PACES or LESS THAN ONE MINUTE FROM DRIVEWAY AT THREE PALMS.ABOUT 25 YARDS. Now, the beach itself is HUGE and VERY WIDE. The Beach Path is very wide and clear of vegetation. Golf Carts and Trucks use this PATH/ROAD for access to the Beach. To get to the Gulf of Mexico and its shoreline/water it may take 3-5 MINUTES, depending on how fast you walk! So the guest is NOT WRONG, but the statement can be misleading, depending on your definition of BEACH. TO ME AND MY DEFINITION OF THE BEACH, THE BEACH IS LESS THAN 1 MINUTE AWAY!!!!!!!! Thank You For Staying With Us!!!

Thank you for your kind remarks! We are delighted that you enjoyed Three Palms Compound and the beautiful surrounding area. I was a bit concerned that the area might be too remote for you folks especially being from New York state. But obviously it was perfect for ya’ll. The beach is so close and almost private that you feel like it is yours. We really try to add value to our guests experience and our Four Seasons service is one of the best you will find anywhere in the the Cape San Blas/Indian Pass area. We really appreciate your review and have put new posterpedic mattresses on the two master bedroom’s on the top floor. The one dirty cabinet was just an oversight by us and we have tightened our cleaning inspection process. We always encourage our guests to call us immediately upon arrival if there is anything remotely unacceptable with house, and will come over and correct the oversight promptly. We look forward to your return to Three Palms Compound!-Peter B.

Thank you for your kind remarks about Three Palms Compound! We are sorry you were disappointed. Please let me clarify. The zip code is for Port St. Joe and all surrounding areas. Within this zip code are “AREAS” or “neighborhoods”, but they all have the same zip code. There is Indian Pass, Money Bayou, Cape San Blas, the Stump Hole, Simmons Bayou, Windmark Beach and St. Joe Beach. It is very common for folks to call the whole area as Cape San Blas, especially the beach area. They are all very close to each other. One thing we do at Burns Management Beach Vacation is to make it PERFECTLY clear where our houses are located and identify them by the area. We provide Google Maps with exact location and even GPS location. We do not want anyone to be surprised or have any surprises. We provide numerous Videos as well to document the area, Indian Pass. Absolutely, there should have been no confusion as to where Three Palms Compound is. To address the water color, while you were there. Unfortunately, we can control a lot of things, but NOT the weather or water color. And if you are coming because of weather or water, ONLY …….you are missing so much of what this truly “Old Florida” area is all about. There was a lot of wind and rain for 2 weeks before you came, you just don’t know. I swim in the Gulf every time I come down and the water color is always changing, just like it does on St. George Island. We have had many guests who say Three Palms is the PERFECT place to hang out in bad weather, there is so much deck space and protected areas as well entertaining games. Thanks for staying with us.-Peter-Owner

Melanie, Thank you for your enthusiastic and thorough review! You touched on so many of Three Palms Compound's wonderful features and amenities. We thank you for your visit and support for us, and most importantly, your support of Gulf County!!!!!!! Candy is simply the best at adding value to our guests stay with us. She is the ultimate "Dream Merchant" and our most valued asset. She will do whatever it takes to fulfill your every wish. Do not hesitate to call upon her for anything!!!! Come on down to Gulf County and have the Best Vacation Ever! Thanks- Peter - Onwer