2/10 (非常に不満)
Amber K.
2025 年 9 月 23 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Red Roof Inn PlusWell, for starters, the listing doesn't indicate this is a hotel. Additionally, since we booked through VRBO, we were met with, oh contact the property directly from VRBO and then oh you need to contact the third party. A lot of run around. When we arrived at the property we noticed a homeless person in the vacant restaurant next to the property, plus several questionable looking men. When we entered we were met with a sign stating no grocery carts were permitted inside, which gave us the information we needed, but was further confirmed by the empty Trojan wrapper on the ground near the entrance. Once inside, checkin was fine, though there was one gentleman who was checking in about 5 people, including us, while another employee seemed to be hanging out in the back. Once we checked in we headed up to our room in the one functioning elevator as the other was out of service. That was a sketchy ride each time. Not sure the last time that was serviced. Once inside our room, it was evident the standards of clean were low. The room had an odor and there was still hair in the shower. The bed. Yah. The most uncomfortable nights sleep we have had in a long time and we had just slept on thr floor of the DSW airport due to our flight being cancelled. The springs were jabbing us in our backs all night. The pillows felt like they were made of paper mache. Our last night... dinner and a show. The neighbors across the hall were screaming at each other for hours.
Amber K.
2025 年 9 月に 4 泊滞在