Mansion is on a mission to change the face of single family real estate through customer first service and advanced technology. Our community managers are available via AirBnB messaging or via the Mansion app 24 hours a day with short response times powered by our latest investments in AI; in addition, emergency contacts are available with 100% human response for true emergency situations 24 hours a day.
Important: We are committed to protecting our properties which is why
we've partnered with Know Your Guest, the leading vacation rental guest screening provider.
Please note that before your booking begins, you will need to verify your
details and ID through Know Your Guest.
MANSION GUARDHOUSE SYSTEM
The Mansion "Guardhouse" system protects every Mansion property. This system is in place to protect our guests and neighbors and includes the ability to alert local security.
Guardhouse protects your privacy and cannot listen to your conversations, but it is a device that can measure noise levels & smoke levels inside the homes.
For privacy reasons, GUARDHOUSE does not store any sound data or transmit sound data to servers of any kind. This system alerts Mansion team members to potential issues that may cause neighbor complaints or lead to additional costs for our guests. The system can also trigger our in-person security personnel to check on the home in case of any disturbances. To learn more, feel free to message us.