When we checked into this property we were lucky enough to be welcomed by the beautiful and friendly manager named Karen. (If she isn't the manager, she should be!). She gave us a tour of our suite and the property and upon learning the Giuseppe Suite was available for our week stay, we instantly upgraded. Karen accomplished that process seamlessly and professionally. The property has an authentic European feel. BTW, this property does have an elevator! The location is awesome being close to the Malecon, restaurants and shopping. We took a day trip to Todos Santos for shopping and it was unforgettable. The included breakfast every morning with chef Juan Miguel was incredible with great food and views from the top of the property to start our day. From the authentic Italian feel of the property to the amenities and location, this property is a must stay for visitors to La Paz! We highly encourage to anyone thinking of staying here to just do it!! You won't be sorry!The customer service is incredible thanks to (manager) Karen and chef Juan Miguel. We will recommend this property to all our friends and we will return someday soon!