2/10 (非常に不満)
Susanne T.
2024 年 5 月 20 日
気になった点 : 清潔度、チェックイン、コミュニケーション、ロケーション、掲載情報の正確さ
Hotel rooms shouldn’t be on vrbo
When we got there, there were people hanging out with brown bags and the police, ambulance and fire just got there. A person at the restaurant said they are always there. I believe some live at this hotel. The outside was littered with empty cups and garbage. The floors in the room were dirty and disgustingly slippery. When I tried calling before we left to see what they had in room, the number listed kept saying error and when I finally talked to the main lobby, the women answering the phone couldn’t tell me what was in the room ( I was making sure they had a hair dryer) she shouldn’t have been answering the phone. She kept saying they didn’t have a double room available ? When I got there I noticed there was a dryer but it didn’t work , the electric plug didn’t work in the bathroom. Also one of the room plugs you couldn’t plug anything in because it was too big and everything kept falling out. A fan in the bathroom would have been nice so you didn’t have to wait for steam to clear. One of the rooms also had cigarettte holes in the sheet. I and others with us will never go to this hotel again and definitely be more careful on Vrbo.
Susanne T.
2024 年 5 月に 3 泊滞在