宿泊者限定の口コミ
2/10 (非常に不満)
Ben B.
2023 年 8 月 21 日
良かった点 : チェックイン、コミュニケーション
気になった点 : 清潔度、ロケーション、掲載情報の正確さ
Bait and switch!
I am extremely unhappy! This listing was a complete bait and switch. After this experience I will never use vrbo again.
The listing showed pictures of clean high end rooms, pictures of views and outdoor areas that existed no where near the property.
In the listing it said depending on availability. So one would assume it meant the room types in the pictures shown? Nope booked lower quality rooms for the same price.
These rooms were dirty. Crumbs all over the floor, dirty microwaves, unclean toilets. The property have full broken window panels laying in the grass.
On top of all that it was never stated in the listing it was a red roof in. Goid information to know ahead of time.
The hotel offered a refund. The rental office the listing is through said they would offer a refund once verified but if I dont get my refund you will be hearing from me!
Ben B.
2023 年 8 月に 1 泊滞在
