2/10 (非常に不満)
David E.
2025 年 9 月 21 日
良かった点 : ロケーション、掲載情報の正確さ
気になった点 : コミュニケーション
Review – 1 (Very Poor)We stayed at this property for five days and were deeply disappointed. The house looked great on arrival, especially the location, but the experience quickly turned uncomfortable. I've waited nearly a week since I brought these issues up, and unfortunately, I am still waiting for a timely resolution. I am not one to leave reviews, especially negative ones but here is the rest of the story. Air‑conditioning failure: The main AC stopped working on day 2. After contacting the host on the morning of day 3, they only asked us to confirm thermostat settings—both of which were already correct. The indoor temperature climbed to 80 F and never dropped below that. Portable AC with foul smell: The host offered a portable unit in the loft, but it emitted a strong, mildewy odor, making it unusable. Electrical issue: A technician finally arrived the day before we left and identified a damaged circuit board in the main AC. He said the repair could be completed after our departure, leaving us to endure the heat for most of our stay. Random fan/light activation: The living‑room ceiling fan’s light turned on intermittently during the night, disturbing sleep and adding to the overall discomfort.Despite repeated attempts to resolve these issues, the host has not responded to VRBO regarding our request for a partial or full refund. We cannot recommend this property to anyone looking for a reliable, comfortable vacation rental.
David E.
2025 年 9 月に 5 泊滞在
