宿泊者限定の口コミ
2/10 (非常に不満)
Deanna
2022 年 9 月 5 日
気になった点 : コミュニケーション
Booked this in May of this year. The week before the trip tried to get in contact with the host. Never heard from the host and VRBO couldn’t get a hold of them either. 3 days before the trip the host canceled the booking through a message to VRBO. This is my first time using VRBO not a very good experience and I’m still trying to get my refund. Usually if something happens that is not caused by the buyer you would think you would get some kind of perk or compensation besides the refund. Instead I get 6 different case numbers from VRBO, on the phone for hours with no resolution.
I have used Expedia for years and have never had issues of any kind. This was a first and this was pretty bad.
Deanna
2022 年 9 月に 2 泊滞在
