4/10 (不満)
Lori S.
2023年7月7日
良かった点 : チェックイン、コミュニケーション
Old building with plumbing issues & inconsistent elevator
One morning we had no water due to a main break in the water line. Later that afternoon, the water came back on then the toilets weren’t flushing! Plumbers came to work on it, came inside with their dirty boots & left a mess in the bathroom! The next day, sewage water was coming up from the shower drains in both bathrooms! The smell was horrible & so the plumbers came back again to work on it. The plumbers got the drains to flow but left more of a mess from their dirty boots & the sewage water was splashed everywhere in the bathrooms! I contacted our host & he sent someone to clean/disinfect both bathrooms. We had 3 days of inconvenience due to these issues & on top of all that, both elevators were broken for 2-3 days, leaving us no choice but to take the stairs & with my mom having arthritis in both her knees, it just added to the stress!
Needless to say, we made the best of our trip but having to deal with all the issues made it difficult to stay positive! I’m hoping our host will provide some kind of compensation for all the inconveniences we had to endure!
Lori S.
2023 年 6 月に 10 泊滞在
