Vacation home Tista by Interhome

Hello Lorraine, Thank you for sharing your point of view regarding the stay in this house. We are sorry to hear about the setbacks. In such cases, the keyholder should be notified. The paella dish has been reported to the owner for replacement, and the BBQ has been removed from the description, as it is no longer usable. The handyman repaired the ceiling fan during the stay and ensured its safety. All bedding and pillows are replaced with clean ones for every new guest, and in case this was missed, the keyholder can be notified to provide correct ones. Any additional bedding, including duvets are available in the wardrobe, in case someone gets cold. The lock on the French doors was indeed broken. However, the shutters can be closed to secure the room. We take note of leaks and will have it repaired as soon as possible. We hope this help gain perspective and allow you to consider our holiday homes again soon. Kind regards, Interhome Group.

We apologse for the inconvenience you were faced with due to the faulty TV. Thanks to your comments, the TV has been repaired and is now fully functional. Please don't forget our local team are available to help solve any issues you may face during your stay. We hope to see you back again soon.