4/10 (不満)
Andrea S.
2023 年 3 月 29 日
良かった点 : チェックイン
気になった点 : 清潔度、コミュニケーション、ロケーション、掲載情報の正確さ
1/10
The listing appeared very nice in the advertisement. The house was a bit smaller than I expected but that’s okay I still thought it was cute and cozy. When a few friends and I arrived to the property we immediately noticed it was in a bad area which we didn’t think too much into it, we were just ready to enjoy our weekend out. Everything was great the first night no issues or complaints. Then the second night my friends and I were going to make a pizza in the oven and noticed a cockroach crawling on top of the stove. (I don’t mind bugs but I CANNOT do cockroaches). This caused my boyfriend and I to pack up our stuff early as we didn’t want to bring them home. My friend also had noticed one in the bathroom a few minutes after that. We brought this to the attention of the host and requested a partial refund as we didn’t stay there the second night (we understand she had to make some kind of money). We also had taken a picture of it so she could see for herself. We were unable to send the picture through VRBO. After asking this she immediately refused and didn’t try to accommodate in anyway. She then tried to accuse me of breaking a drawer in her fridge and claimed she didn’t charge me for this. (Her property was well taken care of during our stay. Everything was the same way it was when we got there). So I advise anybody who’s staying here just be cautious you may end up bringing cockroaches home and get accused of breaking something for asking for a partial refund. 1/10 stars.
Andrea S.
2023 年 3 月に 2 泊滞在
