2/10 (非常に不満)
Diane k.
2025 年 4 月 16 日
気になった点 : 清潔度、コミュニケーション、掲載情報の正確さ
Not even close to "gorgeous". Stay AWAY!
This unit is mediocre, at best, and the description is far from accurate. When we pulled up there were bed sheets strung across the second-floor railing. Stairs are older, steep and there are three flights of them. Make sure you want to deal with that several times a day. The guests smoke in their units despite there being a no smoking rule. There were no smoke detectors in our unit, balcony area or outside hallway. No carbon monoxide detector either. Listing says the Property Manager confirms they are present in the unit, but they were not. There is a musty smell throughout and the bathroom had mold in the tub area. Prior guests' toiletries are left for you to use. Sheets are threadbare with blue stains on them, and you'll get a couple of towels even though your booking is over a week. Cleanliness can be improved. There were toe nail clippings under the kitchen table. The Property Manager did allow us to cancel after the first night but did so reluctantly and also refused to send an itemized receipt. The amount charged did not line up with any known costs and we were forced to deal with VRBO to resolve. They were great and very responsive. I wish pictures could be attached so you can see what I'm describing. There are much better places in the surrounding area. P.S. The host will argue all of this, but VRBO will confirm that our complaints were valid.
Diane k.
2025 年 3 月に 1 泊滞在
