My family, myself, hubby and two teenage boys had the absolute pleasure of staying at this Villa. From the minute we arrived at the Villa we were made to feel so welcome by Charles and the staff and were treated like royalty. Charles is the most helpful, informative, interesting and kind man, going the extra mile to ensure that everything about our stay was amazing and trouble free. He recommended places to eat and visit nearby giving us a complete run down of what they offered, organised a fabulous driver for us, who we fell in love with, Thank you Oka, you are truly an amazing young man and made our holiday even more memorable and enjoyable. Charles also recommended the restaurant "Sardine" for a special night out for my birthday, made the booking for us and organised a surprise birthday dessert delivered by the entire wait staff singing happy birthday to me. The staff at the villa who come daily to cook breakfast and clean were the most beautiful and delightful people. Nothing was ever too much trouble and they were happy to do anything for you. They were never intrusive and always happy and smiling. The villa itself is very spacious, comfortable and beautiful, we enjoyed every minute there. The location is fabulous, walking distance to so many restaurants and shopping. One of the things I loved most about the villa and it's location was that it was such a peaceful and beautiful place to return to to escape the hustle and bustle of the streets. The minute you stepped off the street into the lane leading to the villa you could feel yourself starting to wind down and relax. We will definitely be staying here again when we return to Bali, I doubt we would actually stay anywhere else! The Villa is everything you expect when you view the photos and description, if anything I would say it was even better than I expected! I would definitely recommend this property to friends and family.