2/10 (非常に不満)
Frederick S.
2025 年 1 月 4 日
良かった点 : ロケーション
気になった点 : 清潔度、チェックイン、コミュニケーション、掲載情報の正確さ
So bad that we were surprised, especially the host.
Only up side was location.Disappointed by the following points:- Dirty towels, dirt stains like it was used to wipe floors- Loose metal panel on the floor, could’ve tripped and cut my children- Loose nail on the floor, anyone could’ve stepped on it- No water stopper for the jacuzzi, how are you supposed to use it?- Insufficient hot water for family, 3 out of 4 had to shower in cold water. - Unchanged bedding, had very strong perfume scent all over one side of bed, you can tell it was “put back” rather than changed, very disturbingly uncomfortable - Broken light upon arrival- Very poor heating, only in kitchen, none for the rooms you actually sleep in- Dirty floor, crumbs on foot if you don’t wear slippers- No lighting for the external stairs, very dangerous after sun down Worst of all, host is not responsive to your voice, after spending 2 nights and no less than 7 lines of complaints, host had the audacity to “hope you had a great time” me, completely ignored our unpleasant experience and attempts to get fair compensation. Beyond disappointed and will certainly never book any properties under this management again and will for sure spread the word so no others suffer the same treatment we had to endure.
Frederick S.
2024 年 12 月に 2 泊滞在
